Makeup Factory FAQs
Q: 1. Does your factory have strong quality control and safety management system?
A: Yes, our cosmetics factory have the certifications of FDA and ISO22716 from SGS China that ensures high quality standards are being maintained. You can contact us to download the latest certificate(WhatsApp +86 15918887594).
Q: 2.What kind of products would you be able to manufacture?
A: Below are products that we manufacture, you may contact us if you have any requests.
MAKE UP MANUFACTRUER (The blue mark represents our main products.)
FACE |
EYES |
LIPS |
Face Primer Liquid Foundation/ BB & CC Cream Cushion Compact Loose Powder Pressed Powder Powder Foundation Two Way Cake Concealer (Powder, Cream, Stick, Liquid) Blusher (Powder, Cream, Stick, Liquid) Bronzer (Powder, Cream, Stick, Liquid) Highlighter (Powder, Cream, Stick, Liquid) |
Eyes Primer Eyeshadow (Pressed Powder, Back Injection) Eyeliner Mascara Eyelash Care/Growth Eyebrow (Gel, Liquid, Powder, Pen) |
Lip Primer Lip Balm Lip gloss Lipstick Liquid Lipstick |
3. What is the Minimum Order Quantity (MOQ)?
Our MOQ is 10,000pcs/formula and 3,000pcs/sku. For example: 10,000pcs of Ivory-colored foundation liquid. 3,000pcs in Natural color foundation liquid. 3,000pcs in Skin tone foundation liquid. 4,000pcs in Dark-skinned foundation liquid.
Q: 4. What is your delivery time?
A: It can take up to 35-45days upon receipt of deposit.
Q: 5. Is it possible to manufacture a product equivalent to the products distributed in the international market?
A: Yes, we produce for international brands. We can also copy it 1:1 for you.
Q: 6.Can you custom develop my own formula?
A: Yes, as a cosmetics manufacturer, we can develop your own makeup formulas according to your requirement or samples as benchmark. Our laboratory can prototype your samples within 7 days.
Q: 7. Is it possible to provide my own ingredients?
A: Yes, it is. However, as our proposed formulas have already been tested to ensure that they are stable and safe, we would advise not to include your own ingredients unless there is sufficient time for development and testing.
Q: 8. What kind of sizes and material containers are available?
A: We have a wide range of packaging for your selection. With your idea/brief, we will propose the right one for you.
Q: 9. How much does it cost?
A: The price varies depending on the product, packaging and service. As we produce customised products for our customers, we are unable to advice an estimate cost. For more information on our flexible support model, you may contact us(WhatsApp +86 15918887594).
Q: 10. Can we export products to overseas?
A: Yes, we provide logistic services to meet our customers' multiple destination delivery by pre-packing the finished goods in shipper quantities according to each destination quantity requirement as determined by our customers. All necessary documents will be provided(For example, the FDA certificate of the product).
Q: 11.What are the payment terms?
A: Our payment terms requires a deposit of 50% upon receipt of purchase order (PO). The remaining 50% must be paid before delivery.
Q: 12. What is your confidentiality policy?
A: We have a Non-Disclosure Agreement (NDA) with all customers, ensuring that all your materials, knowledge and information remains confidential and safe with us.
Q: 13. Will it be okay to contact you as it is a first time to try cosmetic OEM?
A: Yes, most certainly. We will guide you every step of the way.
Q: 14. How can we visit you?
A: You may contact us to set an appointment(WhatsApp +86 15918887594).
Common Issues in Mascara Contract Manufacturing
Q: 15. What is the minimum order quantity (MOQ) for the OEM mascara products?
A: A.The minimum order quantity for mascara products with existing inventory packaging is 3,000 pieces. For custom styles, processing heads, etc., the minimum order quantity for mascara is 12,000 pieces.
Q: 16. How long does it usually take from sample production to mass production?
A: B.The production cycle for mascara is typically 55-65 working days.
Q: 17. What types of mascara formulations do you support (waterproof, water-washable, nourishing, etc.)?
A: C.We can customize all mascara formulations available on the market (replicating the product exactly as per the customer's sample), or we can choose our mature mascara formulations to enter the market.
Q: 18.Can special-shaped or material mascara brushes be customized?
A: D.Yes, there is no problem. Whether it's custom mascara tubes or custom mascara brush heads, we can mold and customize them.
Q: 19. How do you ensure the safety and stability of the mascara products?Ingredient Safety – Use approved, non-toxic, and hypoallergenic raw materials.
A: E.Preservative System – Add effective preservatives to prevent microbial growth.
F.Stability Testing – Conduct accelerated aging, freeze-thaw, and compatibility tests.
G.Microbial Testing – Ensure compliance with microbiological limits (e.g., ISO 17516).
H.Packaging Integrity – Use airtight, contamination-resistant containers.
I.pH Balance – Maintain optimal pH (typically 7-8) to avoid eye irritation.
J.Allergen Control – Minimize fragrance/dyes and label potential allergens.
K.GMP Compliance – Follow Good Manufacturing Practices for hygiene and quality.
L.Consumer Testing – Perform ophthalmologist-reviewed patch tests for safety.
M.Regulatory Adherence – Meet regional standards (e.g., FDA, EU Cosmetics Regulation).
Q: 20. Which international certifications has your factory obtained?
A: N.Cosmetics factory: FDA certification; Makeup factory: ISO22716 certification
Q: 21. Do you provide packaging design and procurement services?
A: O.No problem. We have our own design team and procurement team reserves. Our local cosmetics supply chain is very mature.
Q: 22. Which regions' customers does it mainly serve?
A: P.United States,Southeast Asia (Indonesia, Vietnam, Thailand, Malaysia),Europe (UK, Germany, France, Italy),Japan & South Korea
Q: 23. How to start my product?
A: 01(Product Communication) -- 02(Send And Confirm Samples) -- 03(Sign The Contract) -- 04(Confirm Packaging Design) -- 05(Mass Production) -- 06(Inspection / Delivery). you may contact us to learn more(WhatsApp +86 15918887594).